Friday, May 30, 2014

Business Etiquette Training- Advice for Interns





Today we had our business etiquette meeting with the HR representatives. Most of the information presented on general business etiquette was common sense; however, there were a few very important points that were touched upon that I did not know prior to this meeting.  First and foremost, we learnt about the importance of first impressions. Each and every one of us makes judgments and decisions about others within the first 20 seconds of meeting them. We all pretty much are aware of that. What came as a surprise to me was that these judgments are based only 7% on words, the rest is all physical.  I never really realized how little of a role words play in our first impressions. Interesting huh?



Another topic that was addressed was office conversations and what is acceptable and what should be avoided. Obviously you can control what you chose to talk about; however, you cannot always control what others chose to talk about without, what kinds of questions they ask you, and the direction of the conversation.  As an intern, this is a tricky thing because other employees and interns around you trying to get to know you, asking you questions regarding your personal life, and other topics. You may not necessarily feel like talking about certain things in your personal life in the office but at the same time you don’t want to be rude to people who are going out of their way to make you feel comfortable and trying to get to know you. Also, you may be ok with talking about a certain topic to that specific person one on one but there are many other people around you who are in earshot and might perceive the conversation in a different light.  The HR representatives in the meeting gave us great insight and advice on handling these types of situations.

I think that this was one of the most helpful meetings I’ve had so far here at Dwellworks. As an intern, the corporate world is a territory we have had either little or no experience in and millions of different questions pop up in your head throughout the course of the day- a lot of which has to do with conduct and protocol. Everything is new, you are unsure of certain things, and you are constantly being analyzed and giving off impressions to others. They did a wonderful job on this presentation and I gained very helpful insight and guidance.  They even threw in some dining etiquette...napkin on lap, use utensils from outside in, bread plate on left and drink on right J Time for lunch, bon appétit!

Brittany Orwin

Valuation Services Intern

 

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